Marketplace & Seller Ecosystem
Walmart

2026 Theo Award Winner: Walmart Claim Services

By consolidating legacy systems into a single, integrated national model, Walmart Claim Services delivered enterprise-level consistency and meaningful improvements in the experience of injured associates, provider payments, and pharmacy oversight across one of the largest workers’ compensation programs in the country.
riskandinsurance.com
September 10, 2026
5
R&I Editorial Team
2026 Theo Award Winner: Walmart Claim Services
WHAT HAPPENED
Artificial intelligence has dramatically lowered the barrier to entry for cybercrime, forcing organizations to rethink how they prepare for, respond to and recover from attacks. Attacks that once required months of skilled effort by experienced hackers can now be executed in a matter of minutes, thanks to the rapid evolution of artificial intelligence. And in at least one recent incident, an autonomous AI-driven attack occurred with virtually no human involvement. This reality is changing how underwriters, risk managers and executives approach cyber risk. Preventative controls remain essential, but they are no longer sufficient on their own.
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