Commerce Platforms & DTC
BigCommerce

BigCommerce Backorder Messaging Is Now Available

“Backordered” is one of those words that can make a shopper immediately start asking questions. Can I still buy it? How many are available? When will it ship? And perhaps most importantly, did the store actually mean to let me order this? BigCommerce is giving merchants better ways to answer tho. . .
blog.ordoro.com
September 10, 2026
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@ordoro
BigCommerce Backorder Messaging Is Now Available
WHAT HAPPENED
“Backordered” is one of those words that can make a shopper immediately start asking questions. As of September 1, BigCommerce backorder messaging is generally available, giving stores more options for showing backorder availability, quantities, and shipping expectations throughout the shopping experience. But when inventory is temporarily unavailable, a little clarity can go a long way. BigCommerce Is Bringing Backorder Information Into the Shopping Experience The update allows backorder information to appear at several important points in the customer journey. Depending on how a store is configured, shoppers can see whether an item is available for backorder, how much of their order will be backordered, and what they should expect when it comes to shipping.
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