These are delivery exceptions, and for Shopify merchants , how you handle them is just as important as how fast you ship. The gap most merchants don’t realise they have is not in their shipping setup; it’s in their visibility. This guide covers what delivery exceptions are, why Shopify’s default setup leaves you blind to them, and how to build a system that catches and communicates exceptions before they become complaints. It processes orders, generates fulfilment records, and fires a shipping confirmation email with a tracking number. For stores managing higher order volumes or shipping internationally, this invisibility is a genuine operational risk.