The reverse logistics and software company owned by UPS said in a statement that the “next generation of commerce deserves areturnsexperience built for it. ” The integration gives consumers the platform’s sole, box-free, label-free return option. David Sobie, co-founder and CEO of Happy Returns, said commerce today spans “social platforms, marketplaces and ownede-commercechannels—retailers need logistics solutions that can connect all of it. ” “Our TikTok Shop partnership brings Happy Returns into one of the fastest-growing commerce ecosystems, giving greater confidence at purchase while supporting the fraud-resistant, scalable returns infrastructure merchants need to grow,” the CEO said. Regarding returns fraud, a recent research report from Happy Returns revealed that mail-in returns see a six-times higher fraud rate as compared to returns that are dropped off in person without a box or a label.