If ever there was a time for the eCommerce sector to adopt telematics technology, it would be now: COVID-19 has disrupted the retail landscape, with more South Africans now choosing e-commerce as their preferred shopping channel over traditional brick-and-mortar stores. More online shopping means that there are more deliveries to be made,andthe logistics industryhas had to scale operations to meet thegrowingdemand. The various levels of lockdown, COVID-19 regulations and people workingfromhome have created a greater reliance on home deliveries, with the industry now finding itself at an all-time peak, and with more vehicles on the road than ever before. That's because increased demand for eCommerce has created an even greater expectation by customers to consistently receive their items when, how, and where they want ' placing pressure on courier companies and drivers to meet this demand. At the same time, businesses also need to ensure drivers follow COVID-19 regulations while out on deliveries, especially considering that theyre coming into contact with more customersthan ever before.