UPS has signed an exclusive agreement with TikTok Shop to provide no-box, no-label returns for participating sellers in the United States, as the package delivery company expands its services for the fast-growing e-commerce platform. 29, shoppers will be able to return eligible TikTok Shop purchases through Happy Returns, a UPS subsidiary specializing in reverse logistics. Customers can take unwanted items to one of nearly 10,000 Happy Returns locations, where workers scan and consolidate the merchandise for shipment to processing facilities. The partnership is aimed at making returns easier for shoppers while helping TikTok Shop sellers reduce the costs and logistical challenges associated with returned merchandise. TikTok Shop launched in the United States in September 2023 and has expanded its network of merchants, including retailers such as Ulta Beauty and PacSun.