Amazon is making significant changes to transit time settings that will impact how sellers manage their delivery windows and shipping expectations. These updates aim to improve the customer experience by aligning delivery dates with actual delivery performance, but they also require sellers to stay on top of their shipping templates.
In this blog, we’ll cover what’s changing, how it affects sellers, and how you can optimize your fulfillment strategy to stay compliant with Amazon’s new transit time policies.
Contents
What’s Changing with Amazon’s Transit Time Policies?
Amazon is updating the transit time ranges in your shipping templates to better match actual delivery performance. This means that Amazon’s system will automatically adjust your shipping times based on how long it takes for your preferred carriers to deliver packages.
Key Changes:
- Transit times for orders will be adjusted based on actual delivery data.
- Padding transit times to allow more leeway is no longer acceptable.
Sellers will need to ensure their transit time settings align with real shipping performance to avoid penalties.
Why These Changes Matter for Sellers
Amazon’s goal is to provide accurate delivery windows that align with customer expectations. Accurate transit times ensure that your customers know when to expect their orders and can help reduce customer complaints and improve satisfaction.
What Should You Do to Stay Compliant?
To ensure compliance with Amazon’s new transit time settings, sellers should:
- Regularly Monitor Your Shipping Settings: Check your shipping templates and adjust transit times as needed.
- Ensure Accurate Delivery Practices: Make sure your carriers are meeting their estimated delivery times.
- Optimize Your Fulfillment Process: Review your fulfillment strategies and consider using tools like FBA for faster processing times.
Need help managing your shipping settings?
At Big Internet Ecommerce, we help sellers optimize their fulfillment strategy to stay compliant with Amazon’s updated transit time policies. Book a consultation today to streamline your operations and keep customers satisfied!
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