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Avoid Scams While Hiring Amazon Human Resources Online

Whether you are new to Amazon seller central or a top seller, you might have hired an Amazon expert for complete store management. In this article, we’ve mentioned a few things that you need to consider and also things that a VA need to ensure to prevent scams. We’re sure that amazon human resources from around the world can easily be scammed into finishing a project and not getting their due amounts paid (discussed in a later blog). Just like how companies contract employees and take their identity proof into consideration, we would suggest signing such a contract with your VA, before you take any new hires. Let’s get into detail as to how as a virtual employee, you can avoid fraudulent acts while hiring amazon human resources online. Things To Consider Check Online Profile Thoroughly: Always be aware of the fact that many scam artists make fake accounts or profiles on writing boards, social media platforms, and other such venues. Make sure you check whether the profile has a genuine profile image and this includes studying the account history in terms of the number of posts, photograph list, address, name, website, and timeline feed. Also, remember that if the profile is newly created and there are no real friends then chances are that it is a scammers profile. Keep in mind that scammers post repeated or copied content on their news feeds and on different groups. Our recommendation is to stay away from such profiles in general. Authentication is Necessary: You need to ask for ID proof just like any other company would while hiring. Ensure you take into account your VA’s personal identity details. Before you sign a contract, ask for their government ID proof such as a passport, national ID, or driving license. Make sure the details on the government ID proof match the Facebook profile. Client Testimonials: Before you hire a VA, ensure you take into account client testimonials. Check their portfolio. Also, ask for their LinkedIn profile, as many professional amazon human resources nowadays have a profile on this media site. Make sure you take recommendations from previous clients or referrals before hiring anyone. Keep a Record of Work Hours: While hiring amazon human resources online, keep in mind the number of hours due as some freelance agents work faster than others. Whether you’re paying on an hourly basis or per project, we oblige you to use a content monitoring tool like Hubstaff to time-track work or you can take screenshots off Skype while keeping your VA on the payroll. Maintain Electronic Footprint: While hiring a VA from Facebook, ensure you maintain an electronic footprint through emails and messages. Ask for their email ID and start the conversation via mail or Skype. All your terms & conditions should be sent via email, as also the requirements for the project. If you are hiring the VA on an hourly basis, then PayPal invoicing must be included. Take Sample Test (PAID): The most important part of this hiring process is that you must test the skills of the VA you are hiring online. The VA should have all the basic and advanced skills that he/ she will need to complete your work efficiently and fulfil all the requirements. We suggest you give them a paid test assignment to know their skills. Most scammers are unskilled and unprofessional, so testing is necessary. Be Clear & Concise with Project: Before you hire a VA, you should have a clear idea about your requirements. Ensure you mention everything in the job description. You should not reach a stage where you have to hand-hold the VA. Having clear goals will save more time for you and the VA. Ensure your project details are recorded via electronic contract or some form of agreement. What About Amazon Human Resources Getting Scammed? We have also noticed that many amazon human resources get scammed after completing a specific project. To avoid scams, make sure you research the employer before applying. Beware of fake profiles as we have mentioned before. Sometimes you will find job posts for amazon human resources crafted extremely unclear and without any brand or company information. Always remember that you have the right to ask for information about the company of your employer. If a job post doesn’t have any employer details such as the name of the employer or company details, you should not go any further. In some cases, the employer may create a fictional persona, or pretend to be a third person between you and the employer. Like a lawyer, consultant, or agency. In such cases, make sure you check the employer profile carefully and ask for government ID proof. As you and the employer both are in different places, it’s always better to do a video call and record it. In addition, once you’ve submitted your application and you get hired instantly, you should proceed with caution. Most scammers accept anyone after a short interview and without any assignment. Conclusion The entire process of hiring an amazon human resources takes time. An employer will look for the right person and always for the long term so that they don’t have to hire someone anytime soon. A genuine and determined employer will look for someone who is productive, highly skilled, and most importantly, someone who will be there with the company for a while. These are the signs of a legitimate job post that you should look for if you are an amazon human resource. If you are a contractor looking to hire offsite freelancing agents, your first job is to filter out spam profiles. If you need professional help with your Amazon store management, do contact us. BIE is a Vancouver, British Columbia-based agency providing human resources to manage all things Amazon. BOOK A FREE CONSULTING CALL

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Identify Restricted Keywords in Amazon To Optimize Product Listing

When your product listing gets taken down without any warning, it means you have used restricted keywords in the Amazon product listing. This happens when Amazon does a random sweep when indexing your listings. This is frustrating because you have probably been selling this product for months, and all of a sudden, Amazon has imposed a ban on your product listing. If you are trying to get help from Amazon, the bad news is that they won’t help you out with this. For an Amazon seller, it’s difficult to identify restricted keywords and there is no list of Amazon’s restricted keywords. What Are Forbidden Keywords on Amazon? There is no list available that a seller can refer to for the restricted keywords as Amazon hasn’t published any list as of yet. But sellers can educate themselves by looking into Amazon’s list of restricted products. There are some items that the list includes which are strictly prohibited by Amazon such as drugs and drug paraphernalia. There are items which are not that obvious, such as cosmetics, skin, and hair care. Here is a detail that we should look into. Cosmetics are sold on Amazon all the time but still, it is a restricted keyword, Why is that? Amazon restricts the sale of cosmetics, to those who are new, and not selling under their own brand or selling with the manufacturer’s packaging. Also, Amazon allows it if there is no illegal drug or paraphernalia associated with the seller. Here’s something you should know First, let me share with you four basic rules that you need to follow to maintain Amazon’s guidelines. The maximum number of characters including spaces is 200, which the titles must have. Promotional phrases such as “free shipping”, and “100% quality guaranteed” must be excluded from the titles. Titles must not contain special characters, such as ~ ! * $? _ ~ { } # < > | * ; ^ ¬ ¦ Product-identifying information such as “hiking boots” or “umbrella” must be excluded from titles. If you search Google for what makes a good title, you will get more than 346 million results within 0.62 seconds. The problem is that there are a few differing opinions on Amazon listing optimization. Even new technology companies protect their strategies for listing optimization. For example, let’s look into the two different Amazon product listings from the brand company HP (Hewlett Packard). In the first listing, the title takes a little more of a minimalist approach. The brand hasn’t given that much information in its product title. After they publish a new listing on the same page, the title now has more, based on what Amazon is looking for in terms of an extensive description, so that ranking is high. Update Title on Seller Central There is a common problem faced by many sellers. When they update their titles in Seller Central, it shows up in the back end but the new version of the title doesn’t appear on the actual product page. If you haven’t received any error message, you would not know there is a problem, and even if you did, you would not know how to fix it. In fact, there are moments when you need to contact seller central support and have the title changed. But as an Amazon seller, it is important to identify if the actual issue is the presence of forbidden keywords. And this is where the question comes in. How are you going to find the forbidden keywords in your title? Here are the simple steps you have to follow to identify the keywords forbidden by Amazon: Go to Seller Central and open that product listing. Click on Product Page Issue, and from there, select FIX PRODUCT PAGE ISSUE Enter your ASIN and hit the search button. In this window, you will see why Amazon won’t accept your title. This is a great opportunity for you to make the necessary changes and update your title. If you want to succeed in your Amazon selling business, you have to understand that this is a moving target. Amazon sellers are continuously improving themselves with the fluctuations of Amazon’s wishes as well as the changes in the marketplace.

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Why Your Store Needs Amazon Virtual Assistance?

It’s natural to be confused about hiring virtual assistants for managing your store on Amazon, but different sellers have different business objectives, and the most common of them is staying up-to-date. Whether you are new to Amazon seller central or a top seller on the Amazon marketplace, you should hire an Amazon expert for complete store management. Things To Consider There are some requirements you should have as a top Amazon seller before hiring Amazon virtual assistance. Whether you deploy a team of professionals or a single service expert, you need assistance that perfectly fits your business. A team of Amazon experts will make sure your store is always up to date and that your content is revised as per Amazon’s changing guidelines. There are some basic requirements you should expect from an Amazon VA (virtual assistant) and such services include: ASIN Optimization To improve product visibility on Amazon, your VA should be conducting routine checks on the content like in the product description, search terms, and bullet points. This means that as an amazon human resource, your products should be optimized accordingly. Right from competitive research of keywords and ranking, to generating high-quality content, that is specifically (Amazon-rich) keyword based, your VA should enhance the product’s visibility so it ranks higher on Amazon’s marketplace. This ensures you get higher traffic with customers being directed to your product’s page. This process includes generating high-value content that contains keywords that are indexed regularly. Amazon A+/EBC Content Creation Every seller on Amazon receives the bonus of creating A+ templates for their listings to enhance brand awareness and product visibility. This process of generating A+ content, and understanding the guidelines of the different templates present on seller central, are unique assets of an amazon human resource who’s trained in Amazon content generation & marketing. The templates allow you to feature up to six unique facts about your product, including banners, high-quality images and brand history. The tricky part is getting your content approved on Amazon because there are many sellers who face a backlash when their A+ is rejected. For example, your EBC submission can face rejection if your logo contains “trademark” or “copyright” symbols, and there are certain words you cannot use in the content. FBA Program – Setting Up Your Account An expert Amazon VA will help you create your FBA account or can assist in converting the FBM into an FBA account. Apart from preparing your products for shipment, the amazon human resource will also ensure that proper labelling is done by downloading barcodes for each unit. Tracking and checking on the units during shipment once they arrive at the warehouse is another task your amazon human resources must ensure. In case of missing units, your amazon human resources will contact customer support and mandate your amount be reimbursed. Inventory management is another major task your amazon human resources should be aware of to ensure your products never run out of stock, especially during the holiday season like Black Friday and Christmas. Conceptualizing Amazon Infographics If you find Amazon virtual assistance in a single platform, you’re lucky because a team of professionals can ensure you receive more than a single benefit. Image services. If you’re an Amazon seller, your product’s presentation is of utmost importance especially if you intend on regularly optimizing the content. While basic e-commerce tasks should be handled at the backend, receiving premium services in the form of Amazon infographics is a huge boost. The process involves upgrading simplistic product images with enhanced brand images that describe all features using both graphics and text. Does Your VA Offer Competitor Analysis? Don’t get confused between an Amazon copywriter and an Amazon Human resource. Find both solutions in one. A thoroughbred copywriter will possess the skill set of writing optimized ad copies, and split testing and will also conduct ASIN optimization. Competitor analysis is another vertical of content management and it includes: Auditing Amazon product listings Checking reviews of competitive listings Finding target keywords used by your competition Study ad campaigns set by your competition Competitive listing’s price and monthly sales estimation Amazon Sponsored Ads Now, this part of your product marketing strategy might get tricky so here’s a quick tip. Hire an expert VA who understands PPC in general and has the ability to monitor, track, and report competitive PPC campaigns. Since Amazon offers sellers the chance to boost their sales during the holiday season, using sponsored ads with high-converting keywords, is a must. Your amazon human resource must know how to set up both manual and auto campaigns, ensure a low ACOS rate, and never forget to stop an automated campaign. Understanding demography is a huge bonus and if your amazon human resource knows where your sales hit the highest, and gives an in-depth knowledge of your best clientele, you’re in for a treat. What about vendor central? Here’s everything your amazon human resource should be following if you’re a vendor and are looking for apt services: Checking the status of inventory, sales, and return numbers Checking PO to see if they’re submitted, pending, and correct Check any issues that might occur with the invoices Check for vendor returns Check for chargebacks and how to resolve those issues Check the status of existing disputes and case logs Check for coupon recommendations Conduct routine operations like new order confirmation, incomplete/ pending shipments, product submissions, order confirmation slip submission, POD submission, and vendor operational performance. BIE will not only help you with day-to-day store management activities but also help create highly optimized product listings, process customer orders, update and manage inventory, analyze competitors, and provide complete customer support. It’s difficult to stay focused on research & development when your backend operations are filling the clock. So, if you do want to work on your business strategies in peace, hire Amazon virtual assistance from a multi-purpose platform.

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How to Process Purchase Order (PO) in Vendor Central

A purchase order is an official document that a buyer offers a seller in which the buyer commits to pay a nominal fee for specific products that need to be delivered. On Amazon vendor central, a purchase order is identified using a unique number that pertains to the number of items, SKU, and other product details. On vendor central, PO or purchase orders are sent from Amazon to a vendor, usually when there is a peak in demand for a particular product. Orders: Here, vendors provide information regarding the shipment and have to click on the “receive purchases orders” tab on vendor central. Items: Here, vendors need the product information on the product and can upload images, edit pricing, and other such details. Merchandising: Here, vendors can access features like Amazon Vine and A+ Premium content. Vendors can also market their product listings. Payment: Here, vendors need to keep track of invoices and remittances. Processing the Purchase Order Form An Amazon vendor can either be a manufacturer or a supplier who delivers products to Amazon directly. Amazon vendors can also be third-party merchants wherein they can deliver products to Amazon’s warehouses on behalf of the supplier. Amazon vendors won’t receive purchase orders immediately after setting up a product especially since the ordering process is automated by Amazon. Before deciding whether to order a product or not, Amazon’s system will look at the sales history as well as the current market demand for that specific product. If the sales performance is low, PO will be minimum and once this increases or becomes a high-demand product, the purchase orders will grow larger subsequently. Sometimes there might be a situation where a vendor may not possess enough stock to fulfil a purchase order so in such a case there are two options: either you can cancel the PO or you can place it on backorder till your product supply is fulfilled. In order to make sure you don’t receive a heavy PO, while you have limited or no stock, always remember to mark those items temporarily or permanently unavailable. As a vendor, you cannot issue too many backorders since there’s a certain percentage set by Amazon, and in case you do this, you’ll be issued a chargeback for the non-delivery of items. Amazon vendor central relies heavily on EDI for its purchase order, advance shipping notice (ASN), and other shipping & packaging data for appropriate data filing. Is It Important? EDI (electronic data interchange) is a technical exchange of data between the vendor and Amazon that is electronically transfigured, and it relates to processing the purchase orders and invoices one receives on vendor central. EDI documents consist of the following documents: Purchase Order, PO Confirmation Receipt, Advance Ship Notice, Invoice and 128 Label. You can either hire Amazon Human resources to manage your purchase orders on vendor central, or you can integrate EDI using reliable network services. Whether you’re a first/ second or third-party seller, it is important to streamline certain processes for quick shipment & delivery to Amazon fulfilment centres. Your business should include the ability to transmit or receive necessary EDI-compliant documents from Amazon vendor central. Amazon Chargebacks for Vendor Central For Vendor central customers, Amazon places chargebacks on items that have not been processed properly, once the POD is generated. It is important you understand how chargeback works, to avoid loss of time and money, especially once the PO is received. Each Amazon chargeback is unique and there are two categories for this: Shipping and Packaging Issue of Purchase Order Purchase order issue is one of the most common Amazon chargebacks, which involves the failure to confirm PO forms in time, shipping extra/ lesser units, or violating Amazon guidelines by delaying the shipment. Issue of Receiving If the designated shipments that arrive at Amazon’s fulfilment centres violate certain guidelines, such as missing labels or barcode issues, it is an issue of receiving the shipment, and a chargeback is issued. Issue of Packaging If the items are not properly packaged, especially items that are delicate, or are made of glass or any other breakable material, then this calls for Amazon chargeback. Issue of Advanced Ship Notice (ASN) Vendors are supposed to send the ASN correctly from Vendor Central or through EDI while shipping items to Amazon’s fulfilment centre. If there is any error with the ASN, it can incur an Amazon chargeback. Issue of Transportation If there is any failure in setting up routing requests for the products, or any specified shipping and delivery fee policies occur, then it can also result in an Amazon chargeback, especially if the vendor hasn’t paid additional fees for the delivery. PO Processing On vendor central, the process of making the PO and generating an order confirmation slip from/ as a supplier is a necessary step once you receive the PO from Amazon on your account. In order to do this, you need to do the following: 1. On your Vendor Central account, find the “Order” tab and select 2. Next, click on the “Purchase Order” tab and wait for the PO to open 3. Click on “Confirm New PO” and extract this file onto a Microsoft excel sheet 4. To confirm new PO: Go to Orders > Purchase Orders, in the Action items section, select “Confirm New Po”. 5. Select the check box in the left column for each purchase order you want to confirm and open the selected PO. 6. Before you confirm your purchase orders, you can make changes to the availability in the fields table. 7. Once confirmed and downloaded, click “Submit”. Availability Acknowledgement Code on Amazon The availability acknowledgement code you select impacts Amazon’s buying decision. In some cases, if you are unable to process certain items due to stock unavailability, Amazon will add this to the next PO, and reorder again. Orders will be suspended for 30 days unless you don’t change the status or until you restock. Selecting the “Permanently Unavailable” status indicates that you will not

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Amazon Q4 Tactics for 2019 – Amazon Optimization Tips 101

For Amazon sellers, the fourth quarter, which is from October to December, is a pretty lucrative time of the year. Though, there is a lot of work that has to be done. The reason behind considering Q4 as the most important time for Amazon sellers is that this is the time websites and other online platforms get huge traffic. Amazon sellers make most of their annual sales during this time from traffic on the holiday season like Black Friday or Cyber Monday. If you want to make a huge number of sales, you have to prepare in advance for Amazon Q4. Things for Amazon Q4 Sales in 2019 Make a strategy and follow through During Q4, there will be many changes, so make sure you schedule everything. This is the time when Amazon sellers make most of their annual sales. Whether you’re engaging with your customers or simply customizing your EBC content with a holiday-themed layout, work with a consistent plan that focuses on tactics you can apply to improve the visibility of your product listing. For example, in the festive season, you have to make sure that you have done everything for higher sales and use FBA or SFP instead of FBM, up till January. There is no problem with FBM, but it could result in lower sales during Q4. Optimize your product listing Q4 is a time when you and your team have to focus only on sales so make sure your Amazon product listings are fully optimized. During Q4, you will not get time for A/B testing so invest the rest of the year in your learning. There are different priorities that you and your team will have to take care of. Make sure your team is focusing on customer orders, product reviews, seller feedback, and the two most important areas such as sponsored ads and maintaining the Buy Box which can bring more sales. Stock up Make sure you have enough stock for Q4. Many Amazon sellers run out of stock during Q4 and because of that, they end up with lower sales. So, to avoid this, you have to ensure that your inventory is available for shipment to Amazon by October. On the other hand, there are many sellers who end up with too much in stock because of the late arrival of inventory, and that also results in lower sales. It’s important for Amazon sellers to forecast their inventory in advance to ensure proper availability of stock. This is tough, especially if this is your first Q4, or if you have recently launched a new product. The previous demand for category-based products, sales uplift, and your marketing initiatives, are factors you can consider for older products. Make a pricing strategy Amazon product pricing can decide your success or failure in Q4 so make sure you have a clear pricing strategy to increase sales, and not the stock for January. As an Amazon Seller, if you don’t have a pricing strategy, you will have to sit with overstocks in January when sales dramatically go down. Decide your timeline when you want to drop the price. For example, you can drop your price if a certain percentage of inventory is not cleared. Now, you might think, “why should I drop my price?” But is far better and more profitable than having too much inventory for January. Also, you have to incur those long-term storage fees, or have your products removed, because of overstock. Promotions & Sponsored Ads During Q4, as an Amazon seller, you can take advantage of ads, as this is the time when you’re going to get more visibility compared to all year. So you need to have a strategy for ad campaigns. Make sure that you don’t overspend on ads, because organically, you will get visibility. Ad campaigns have the potential to reach more people though. You also have to plan for product promotion in advance so that you can raise the prices when there is high demand but less supply. Make a Social Media Marketing strategy for product promotion and also make sure you start early to increase product sales rank to be competitive. Backup plan What if you run out of stock on a big day in Q4? Don’t worry, we have a backup plan for you. If you are an Amazon seller and selling through the FBA program, for any missed shipment, you can shift over to Merchant Fulfilled Network (MFN), where you can send in another shipment. This way you can take full advantage of Q4 sales. There is another program by Amazon, Seller Fulfilled Prime, which you can apply to if you are eligible. Once you get the approval, you can sell your lowest-selling products through this program so that you and your team can become familiar with the requirements. Yes, it is a lot of work, but to avoid panic, you have to do this. Even after all this work, if any item goes completely out of stock, you can move on with a similar or equivalent product. To make the most profit, you do need to work hard and plan smartly. Final thoughts As an Amazon Seller, the final four months will be crucial for you, and for survival, you need to have a great strategy. But along with a good marketing plan, solid ad campaigns, optimized product listings, and a detailed forecast, you will have to be prepared for the unexpected. You can spend months planning for Q4, but once it pools in, there isn’t enough time to test and review strategies. This is a time when you have to take action. Imagine driving a super-fast car during Q4 and getting ready to shift gears anytime. If you can’t, your competitors will. There is a lot of work and there isn’t a whole lot of time, so how do you manage this? BIE have experienced and highly skilled amazon human resources who enhance brand presence and improve sales during the holiday season while providing analytical

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How to Improve Your Product Listing to Rank Higher on Amazon?

Amazon is the largest e-commerce platform in the world and sells more than 12 million products. There are five million marketplace sellers across all 12 Amazon marketplaces. Since there are a massive number of products listed on Amazon, it’s hard for them to have an algorithm that determines the best products to show up after a search. Amazon’s A9 Algorithm is the current algorithm which Amazon is using to determine the best products to rank up before others. Do you want to improve your ranking? In this article, you’ll understand the various factors that affect an Amazon seller’s product ranking and how you can optimize your product listing for higher search results. Amazon’s A9 Algorithm & Product Listings A9 is the internal engine of Amazon which can be optimized to improve product ranking. The techniques to do this change constantly and it’s necessary to remain up-to-date. This system is the organic product ranking algorithm of Amazon which determines the best products to showcase during a search query. Amazon’s A9 Algorithm is a composition of direct and indirect factors which are used to match users’ search queries while they’re surfing through the Amazon marketplace. Factors That Affect Amazon Product Ranking 1. Product Variations There is a built-in feature that Amazon has and is known as parent-child product functionality which directs all users to a single product page. What is the benefit of this? The advantage of this is that you can display all the variations of a similar product on a single page. A variation is nothing but a theme which includes the color or name, style, size, or count of a product. As an Amazon seller, it’s important to also optimize the title of your variations (read our blog on parent & child ASINS on Amazon) in order to drive traffic inwards, towards the listing. 2. Customer Reviews & FAQ Positive reviews of a product are an important factor which affects Amazon’s Product ranking. The number of FAQs is another important factor because it helps customers decide whether they want to buy a product or not. A good way to optimize your listing is by test-buying a competitor’s product. That helps you review and source out several features for your product. You can also get a clear understanding of the clientele that is directed towards the best seller’s products. In order to provide a good customer experience, relay similar methods into your listing. 3. Size & Quality of Images The dimensions of the image must have 1000 or larger pixels in either height or width. The size of 1000*1000 pixels or larger allows users to enable the ‘hover-to-zoom’ feature. Ensure the frame of each image is filled with 85% of the product on a white background and also make sure that no blurry images are used. 4. Product Pricing Let’s assume you’re a customer and you want to buy a product from Amazon. What will be your first requirement? To get the best deal. This doesn’t mean you quote your product as the cheapest. Customers want something that gives them a bit of everything. Affordability, free shipping, and good features. Best deals are a combination of good ratings, reviews, and affordable pricing, so strike the right balance and your product has a higher chance of being recognized. 5. Complete Your Product Listing Don’t let your product listing have incomplete information as this affects product ranking. If you want to rank your product higher on the Amazon search engine, you have to complete your Amazon product listing. On the seller central board, you’ll notice several empty fields, so the more information you place, the better your chances of being ranked. You have to fill in every single field in the listing setup as it maximizes the chances of being able to rank your product before others, especially if your content is optimized. How Amazon Sellers Can Optimize Product Listings? Optimize Main Title First The product title has the greatest impact, both positive and negative, on product performance in the search result. This is the most valuable asset you have on your Amazon Product listing. As per the suggested best practices of Amazon, your product title should include elements such as: Brand Name Product information Unique sales point or key feature Material used Color & Size Packaging or Quantity If you want to optimize your Amazon Product listing, you have to make your title effective. That depends on how you order the above elements. You also have to make sure that you include target keywords in the title as this one is one of the major ranking factors. Include the most relevant keywords first as this has direct algorithmic implications. We have to make sure that the customer knows what we’re selling after their search. There is no search intent on Amazon because users come here to buy a product and that is what Amazon focuses on. You have to make a list of the most important keywords that have a higher relevance and strategically place them in the title while avoiding keyword stuffing. Also, ensure you follow Amazon guidelines. Optimize Bullet Points The bullet points in Amazon product listing have a direct impact on ranking your product in the search results. It has a strong relationship with two important factors of Amazon search results and that is conversion rate and product relevance. You can’t mention everything in the title, so, in bullet points, you get the opportunity to present the feature and benefits of your product. You can use all the keywords from your list, in the bullet points, that you haven’t used for the title. Besides, you can also mention the product warranty details in the bullet too. Test your copy as much as possible. This is what makes you stand out from the average sellers so use different combinations to get higher conversions. Optimize Product Descriptions In Amazon product listing, there is no direct impact of product descriptions to rank your product on Amazon SERPs. It is indexed by A9

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SellerApp – Everything an Amazon Seller Needs

SellerApp is a complete suite of powerful eCommerce tools that helps Amazon sellers at every step of their amazon seller registration journey. It provides accurate data intelligence for Amazon sellers to maximize their profit for the amazon seller brand registry. This eCommerce analytics software provides 15+ Amazon seller tools as well as expert consultancy. As a company, SellerApp provides smart data on a single platform that instils marketing, sales, and operations into a unit ensuring growth and success. Why do we feel you need to know this? SellerApp is a leading brand in virtual consultations aimed towards your Amazon marketplace that’s brimming with over 300 million active users. SellerApp – What You Get? Amazon PPC Analyzer SellerApp provides an Amazon PPC Analyzer tool to maximize your Amazon PPC profitability through amazon seller login. The SellerApp Amazon PPC tool equips private label sellers and brands with advanced PPC tools and an optimization strategy centralized on building a strong foundation that ensures long-term profitability for amazon advertising growth and sales of your products on Amazon through amazon google product listing ads. Amazon Product Research Tool SellerApp provides an Amazon Product Research tool to discover your best-selling product. The Amazon Product Research tool turns any user into an amazon seller product researcher with its intuitive features, instant insights, and smarter shortcuts. This tool has advanced product intelligence to discover high potential, low competition products, and niches for amazon growth by category, to strengthen your amazon growth strategy. Amazon Keyword Research SellerApp provides an Amazon Keyword Research tool to strengthen your Amazon SEO and PPC. With reliable Amazon Keyword data, the SellerApp Amazon Keyword Research tool provides amazon keyword search terms and amazon advertising keywords for a data-based SEO amazon product listing optimization. Amazon Product Ideas SellerApp provides an Amazon Product Ideas tool to discover best-selling Amazon product ideas. This tool, coupled with an expert suggestion, can assist in data-based decisions with actual product sales and market data to ensure the selection of the correct product. This helps new amazon sellers create an amazon seller account. Amazon Listing Optimization SellerApp provides an Amazon Listing Optimization tool to increase sales with an optimized listing. It also simplifies the amazon product listing and is the best product listing too for beginners in the industry. The SellerApp Amazon Listing Optimization analyses amazon listing product dimensions, against best practice strategies, to provide amazon product listing tips, and amazon listing product descriptions. Amazon Profit Dashboard SellerApp provides Amazon Profit Dashboard to boost your Amazon profit and inventory health. It gives accurate sales insights and provides inventory management for uninterrupted growth to discover actual profit margins. The SellerApp Amazon Profit Dashboard monitors Amazon sales, profits, and inventory for actionable insights and metrics. Benefits Of SellerApp Features: SellerApp Product Research Feature The SellerApp Product Research Feature helps new amazon sellers find the most profitable niches, and best-selling products with high sales, are highly beneficial and have low competition. SellerApp not only helps make your current selling products flourish but also ensures you fulfil your business goals. It also enables you to discover new ideas for products that you can sell on Amazon, based on their current profit. SellerApp Keyword Research and PPC Analyzer Feature The SellerApp Keyword Research feature offers information about the search volume of particular keywords and the buying intention of amazon users. It helps the amazon seller find the exact keywords that bring sales. Apart from Amazon SEO, Keyword Research also plays a huge role in Amazon PPC results. Based on the search volume and search trends of the keyword, you can find profitable keywords for PPC. The PPC Analyzer feature helps sellers track, manage, and effectively organize ads. SellerApp Listing Quality Feature SellerApp provides amazon product listing services and amazon product listing guidelines. This feature helps you evaluate the amazon product listing based on two prominent sales-driving factors, that is, the discoverability, and the desirability of the listing. It helps you understand the attractiveness of a+ amazon image keywords, and convenient and relevant bullet points and tells you the number of reviews, and how they impact a buyer’s decision. You can also check out SellerApp’s amazon product listing and content guide. SellerApp Profit Dashboard Feature The SellerApp Profit Dashboard helps you track your day-to-day sales, performance, revenue, and revenue on Amazon. The Profit Dashboard helps you out with the exact amazon profits you earned with zero manual effort. You can get a top-level overview of your best-selling products and worst-selling products from the Profit Dashboard. BOOK A FREE CONSULTING CALL

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Amazon’s Vendor Purge – Is It Really Bad News?

In a huge strategy shift, Amazon is reportedly going to purge small vendors, reserving Vendor central only for biggies like P&G, Sony, Lego, and other massive names. This news on the vendor purge came as a rude shock to many suppliers when Bloomberg first wrote about it last month. Much has been said and discussed since then and we have now arrived at a point where it is almost finalised and everyone is waiting for the official news to roll over. Why is Amazon doing this to vendors? “Third-party sellers are kicking our first-party butt. Badly,” – Jeff Bezos wrote in his Annual shareholder letter. This is not just a statement but a thoroughly researched statistical analysis put in simple layman’s language. Ask me how? In 2018, nearly 58% of Amazon’s total sales came from third-party sellers. In the present year, this is estimated to go even higher. This made Amazon think about pushing small vendors below $10M in annual sales to the seller central platform. Seller central is more profitable for Amazon It is hard to believe but Amazon is not making as much as we would like to hear from the Vendor central. Amazon has to hire more vendor managers and spend more on the logistics – for the fulfilment and shipping of first-party products. The cost will go further once Amazon implements its One-Day shipping program. Seller Central on the other hand is relatively easy in terms of logistics and Amazon gets a share of every single sale that is made. Small Vendors are posing a risk With the increase in competition, there is a rapid increase in counterfeit/ unauthorized products as well. With so many small vendors, Amazon is finding it difficult to properly vet, inspect, and dismiss the products that do not meet the quality standards. This directly or indirectly impacts the business model and affects customer satisfaction. Amazon had stopped issuing POs to thousands of such small vendors a few weeks back and kept them on hold until they reviewed their products. The third Party is less demanding This might sound surprising, but the third-party sellers are smarter – they put in extra effort and are self-sufficient with their own pricing, forecasting, marketing, and shipping. They strive to drive more traffic to the marketplace and provide exemplary customer service. Ultimately, Amazon gets a cut out of every sale by simply lending their marketplace and growing along with the millions of other sellers. Vendor Central, on the other hand, is a lot of work. They need to demand forecast, negotiate, buy, manage inventory, take care of logistics, and provide customer support. Amazon is simply unable to allocate that kind of human resources. Also, Amazon sells products at loss, in an attempt to win the “Buy Box” at times. There are tons of vendor manager posts unfilled since 2018 and that explains why first-party businesses growing double digits every quarter is long gone. So what’s going to happen to the small vendors? I would say it is a welcome move for vendors as seller central is in its best shape now than ever before. If you are a vendor, do not feel threatened by the sudden policy change. The transition to seller central is going to be rewarding. Far superior reporting Control over pricing Inventory control No chargebacks If you are a Private Label seller and have got Brand Registry done, you have access to Enhanced Brand Content, which is pretty much similar to A+ content in Vendor central, and you can also create your storefront page. In addition, there is a new Brand Analytics tool which is very similar to the Retail Analytics dashboard in vendor central but with limited metrics. Coming to campaigns, in seller central, you have sponsored products and sponsored brand ads. While product display ads are still not on the third-party platform, there is not much your missing out on as you can make the most out of these two. With Amazon’s new selling plan, you can reach customers in 10 countries for just $39.99 per month. Isn’t that good news? How to prepare yourself for the transition? Set up a seller central account Consider the FBA program to enjoy Prime benefits Work out on product profitability and re-price accordingly Optimize your listings as there is going to be more competition now Redefine your marketing strategy Take Away Never put all the eggs in one basket. If you haven’t explored other marketplaces, it is high time you stop relying only on Amazon. Walmart, ETSY, eBay, and Opensky are great marketplaces where you can list your products and expand your business. If you need any professional help for your Amazon store management, get in touch with us. BIE is a Vancouver, British Columbia-based agency providing human resources to manage all things Amazon. BOOK A FREE CONSULTING CALL

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Troubleshooting and Optimizing Amazon PPC

Succeeding in Amazon PPC and putting together all the profitable keywords is more of an art than a science. 70% of all online sales take place only from the first page of search results. A good sponsored products campaign should help your products gain a better organic rank as well. Let us take a detailed look at how to optimize Amazon’s PPC and make it more profitable. How Does Amazon PPC Work? Amazon PPC is its own advertising system that they provide for the sellers. Sellers set a daily budget and bid on keywords and keyword phrases for which they would want their advertisements to appear. PPC is more like an auction – the higher the bid, the better your ad placement will be. Remember, you only pay when someone clicks on your ad. However, clicking on the ad doesn’t guarantee any sales. There is no shortcut to success when it comes to PPC. You can’t just expect to set up a campaign and see it work. It is a cyclic process – you input data, gather reports, analyze, make an educated change, and let it rerun. This process of testing, refining, and retesting is continuous and takes multiple iterations before you finally arrive at the ‘sweet spot’. Here are some best practices which you need to understand before setting up your campaign: Setting up a Daily Budget – Higher your daily budget, the more frequently your ad will be visible. The algorithm knows that it will only need to display your ad as many times as needed to fulfil your daily budget. Pro Tip: Use the daily budget to your advantage to get the ads shown more frequently. Picking Relevant Keywords – The algorithm ranks the products whenever a search is made and the product is sold. i.e., for every conversion. In simple words, PPC helps you improve your product’s organic rank for certain keywords whenever it converts. So our ultimate goal is to not have a big list of keywords in the campaign but to have a handful of relevant keywords which could potentially convert and improve your organic rank. Pro Tip: Do not keep your major keyword in the campaign as it is generally the most expensive one. If you spend more than what you make, it is not really worth it. Try Both Automatic And Manual Campaigns – Both automatic and manual campaigns have their own distinct pros and cons. While an Automatic campaign helps you collect data through which buyers search your product and discover targeting opportunities, manual campaigns give you control and let you decide on how far you want to go with certain keywords. Testing the Match Types – Broad, phrase, and exact are the three different match types with which you can put together keywords in different forms. It is important to put the keyword match types in a separate ad group to test which match type is converting better. Understanding ACoS, CTR, and CPC – They are the KPIs of Amazon PPC campaigns. ACoS (Advertising cost of sale) is usually the one that is referred to as a key indicator. There are other metrics which you need to focus on. If the CTR (Click through rate) is lower than 1%, you need to revamp the keyword list and add more keywords that are relevant since the customers are not finding your product relevant for their searches. If the CPC (Cost per click) is high, you need to adjust the bids and optimize to achieve a lower ACoS. Add Negative Keywords – Do not underestimate the Negative Keywords tab in your campaign setup. This is often ignored and paid the least attention to. If used properly, Negative keywords will help you cut down the cost of the campaign. Ideally, after the initial test run, analyze the keywords and move the ones that are costing you clicks and no sales to the Negative Keywords list, so your ads won’t appear for those and you need not spend on them anymore.      Your Campaign is Still Not Profitable? If you have followed these golden rules and your campaign is still not profitable, then there can only be three kinds of problems. Let’s handle them one at a time. No Impressions No Clicks No Conversion No Impressions “No, or very few impressions” just means your ad is not getting seen by people. For some reason, the algorithm is not displaying your ad to the buyers for the search terms which you have set in your campaign. It could be because your product is not optimized for the keywords that you are running the ads for. If your ASIN is indexed for the desired keyword by searching, ASIN+ Keyword – if you get your product in the search results, it means your ASIN is perfectly optimized. If not, go back to the product listing and optimize your content with the relevant search terms. There may not be enough search volume which could be the case with small niches or the daily ad budget is set too low. Increase the budget and test the campaign again. No Clicks When you get lots of impressions but little to no clicks, it means your product listing is not very impressive at first look. Poor title or image Poor price point No Reviews These are the psychological barriers which are stopping them from clicking on your ads. Fix these and rerun the ads. No Conversions People see your ads and click on them but don’t buy them – this is frustrating. Again, the reason could be poor listing quality and reviews. You may have to work on all the images and provide adequate bullet points and descriptions with interesting features and values. Do not add any misleading information, especially in the title. Stay true to the product and sell it as it is. How to find the Right Keywords For Your Campaign? We have talked a lot about keywords and their importance. Finding the right bunch of keywords to

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